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Customer Reviews - Custom Cushions

4.7

2,055 Reviews

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1731
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Couch cushions

These cushions are great! Renewed my couch to a new condition. Looks and sits beautifully again. I’m very happy with these.

Pam | Tennessee

Nov 2021

Worked as expected

Did what I wanted too.

Randy A | 77034

Nov 2021

Great service and excellent product

Custom seat cushion ordered and received. Received a call from the person assembling the fabric cover to make sure they were making it just the way I wanted it and they did. Thank you!

Becky S | Chino, Ca

Nov 2021

REFUSAL TO HONOR PRICE ADJUSTMENT - Poor Policy

My order was placed a few days prior to their sale that started. When contacted about getting a price adjustment, they refused. I think this is a poor policy and bad business practice.

Jm | Bay Area

Nov 2021

difficult virtual process

While I followed the online directions and even spoke with customer care representatives to inquire about accuracy and concerns, the cushions arrived too thick and large- larger than the pattern. It might be helpful to have had a sample of the foam- but a small sample does not well represent a solid larger piece. It might have worked better if I could have just sent the cover to them. IT will be interesting to see if guests find the chairs more comfortable...with over stuffed firm pads...

Kg | In

Nov 2021

Like having new seating!

We bought custom cushions for a leather sofa and oversized chair as the cushions were shot. I measured as instructed on the website and placed my order. I received a confirmation and approximate ship date range as well as updates when production began and when the cushions were shipped (tracking information was included)--ALL WITHIN THE ORIGINAL ESTIMATED DATES. The cushions arrived on the first day of the date range. They were well constructed and wrapped in dacron. It took some effort to get them into the covers but they went in. I ordered firm cushions. Once on the sofa and chair they looked and felt like new. The lot wasn't cheap, but less expensive than replacing the furniture and WELL WORTH IT! Tip: I ordered rounded corners and couldn't get the end tabs in the cover. When I looked at my existing cushions after they were out I saw that they were square cut corners. I cut square corners on the foam and then they went right in. I would recommend you remove your current cushion to be sure you order the correct shape. I couldn't be happier with the whole experience. Again, WELL WORTH THE MONEY AND EFFORT!

Tracy M. | Wichita Ks

Nov 2021

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