Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
Pre-sale support was excellent. I spoke with the same person each time, and they were very patient, answering all my questions, and making sure I ordered exactly what was needed. The custom configuration tool on the website is difficult to use, but fortunately, the CSR was able to create the cart on my behalf. Delivery was on-time, and as-promised. One minor point that could be improved: the shipment included the foam remnants from the cutting process, which was a nice touch. However, the remnants weren't labeled as not being required or part of the mattress. By the time I discovered that fact, I had already freed them from their compressed shipping shrink wrap. Now I have two very large pieces of foam that are too nice to throw away, and bulky/difficult to store. If they had been labeled, I would have left them wrapped, which would have made them easy to store until needed.
Greg. P. | Cleveland, Oh
Jul 2023
I wanted to plump up my sofa cushions and my new one did it! Now I would like 2 more of the same!
Kay E. | Maine
Jul 2023
The custom sizes ordered with the dacron wrap were perfect for the project - new cushions for the altar chairs at church.
Joyce C | Northwoods Of Wisconsin
Jul 2023
Purchased for a roof top tent replacement mattress. Ordered in mid-May, did not receive the mattress until early July. Mattress arrived dirty, stained, and had leaves and specs of dirt embedded in the Dacron cover, as if it were dragged through the dirt outside before putting in plastic. Told customer service, their response was, "So you're happy with the mattress?" Never again, I'll find a U.S. competitor and get it quicker and cleaner. Recommend you do the same.
Scott D | Montana
Jul 2023
Needed new foam for my antique couch. The new foam fits great and is very comfy..
Lisa R | Waynesboro Pa
Jul 2023
Measured correct per the order request. Fit the cover well, maybe could have been one inch longer. Foam is firm as I requested but sitting in it is not very comfortable. Will order the medium next time. Been sitting on it for a week sorry so far it is holding its shape. Well shall see after a year of use how it holds up. I rest stuffed the back cushion an steam cleaned the whole chair. My 10 year old chair looks almost new..
Pam N | Kyle Texas
Jul 2023
