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Customer Reviews - Custom Cushions

4.7

2,613 Reviews

5
2196
4
223
3
76
2
53
1
65
High quality

I really appreciate the ease of use of the website and the high customizable cushions that I can choose from.

Cameron F. | Gainesville, Fl

Dec 2025

New life old sofa

We ordered these cushions for our son and his wife who were thinking of replacing their sofa because it was sagging. They told us that the sofa was in good condition and survived numerous military moves but the cushions were too soft for anyone with a bad back. Long story short; they love their sofa again and saved the order info site to share with friends. We used these services in the past and are still happy with the results. We are glad we saved the link to introduce others to your company.

Mom And Dad | Henrico Va

Dec 2025

Replacement foam for cushions

My couch cushions needed to be replaced and I discovered FoamOrder online. The ordering process was so easy and in a few weeks I had new foam for my cushions that fit perfect.

Steph | Brigantine, Nj

Dec 2025

Almost a five star

I have mixed review regarding the customer support. I really had to check the background of the company because the response time was so slow and I felt I was dealing with a mom and pop shop. I watched the measurement video several times and measured very carefully. Knowing we were going to spend nearly $600+ I didn't want to make a mistake. I asked for a consultation. I sent all my pictures to the rep and she came back with some much larger numbers than shown on the measuring tape. I was starting to get nervous. Asked for another consultation. I was available at the scheduled time, waited and waited and no call. Again my thought was this is a small operations and they don't have the support staff they need. I sent an email sharing my feelings about being "stood up" very rude and unprofessional. Another appt was scheduled. This time the rep was on time. She reviewed all the previous photos I had sent and gave me a new set of measurement numbers - I felt she was knowledgeable and confident in her guidance. I placed the order and as estimated the cost was $600+. The shipment arrived before I expected, which was great...Well wrapped, no residue smell - I felt comfortable with our selection UNTIL, I placed them in their slipcovers and placed them on the sofa....the measurement was off significantly. We have a gap in the between the cushions of approximately 2 inches...!! sounds small but it isn't. Our sofa is a 23 year old flex steel - it really is in good shape except the cushions no longer had strong support. We have no children or pets and the sofa seats have a matching cover on them. I took the batting from the old cushions and placed it on the new cushions hoping it would make a difference - it made a very small difference. We then took one of the old cushions and cut 2 inches off and put it on one end of the soft to narrow the gap. Did it work - somewhat. Someone in the cutting room didn't follow the measurement. Sending the cushions back and pay for the shipment - is not worth it. Under normal circumstances I would have - but I had already cut up the old cushions and just couldn't wait for a re-cut. . .

Lisae | Clovis, Ca

Dec 2025

New sofa cushions

As we are getting older, we need more support when sitting. Instead of buying a new sofa, by replacing the cushions we are getting the support we need.

Judyb | Macedonia, Oh

Dec 2025

Great product easy to order

Saved me $4,000 by just replacing the cushions.

Cindy P | Texas

Dec 2025

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