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Customer Reviews - Custom Covers

4.6

332 Reviews

5
256
4
40
3
14
2
12
1
10
Great cushions

I got 3 cushions and covers for window seats. I sent over the fabric and measurements. The cushions are fantastic. The covers are easy to get on and are very well made. Sturdy zippers. If I ever need cushions again, I’ll definitely use them.

Elizabeth P | Potomac, Maryland

Dec 2023

Wait time/Customer Service awful

Hard to believe it takes months to make a cover for my seat cushion. Also very disappointed with the customer service whom I left messages with inquiring about the status of my order but never received any return call.

Cj | Los Angeles

Dec 2023

Perfect finished product

I had a seamless experience on a custom/ fabric window bench cushion. One of the customer service people even reached out to make extra certain that the fabric side was the one I wanted.

Jesstor | Dana Point

Aug 2023

Great cushion

First, I really love the way the cushion turned out. The fabric is beautiful, durable and the dimensions are perfect. (Good thing I measured it 4 times before committing) I took away a star because it took 3 months to be delivered. And I had to be the one to reach out to inquire why it was taking so long. Apparently, my order was big, and awkwardly shaped (I guess) and the seamstress kept coming up short on fabric. Which meant it had to be restarted twice. But in the end, I got it, and I love it.

Kimm | Los Angeles

Jul 2023

a delightful and quality experience once again!

I have had custom work done by these folks for decades and was sorry to see the brick and mortar location in San Rafael close just when I needed another. But their deliverables process was seamless, the communications were instant with great follow through ( did what they said, when they said, for the price they said, and delivered better than the quality expected!). And even when that weird mid week 4th of July holiday intervened, staff personally drove the sewed work to the foam center and got me my cushion in time for a client dinner event. They are professionals and also just great people and it feels good to be able to work with local talent.

Kate W | San Rafael

Jul 2023

great quality

We purchased a nonstandard cover for a very large sofa cushion base. It took a while, but arrived when they said it would. Very high quality and rescued the couch.

Dan T. | St. Louis, Mo

Jun 2023

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