Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
Bench cushion met our expectations. Foamorder was very clear about possible delivery delay with COVID and material availability. It still delivered on time!!
Pappy N. | Jacksonville, Fl
Feb 2022
It took me a minute to get an order in and receive it, but for custom cut foam and covers, I couldn’t have asked for a better product.
Denise B. | Michigan
Jan 2022
We ordered five cushions for a bench seating element. The order was placed in-store (Marin, CA), and an automated order receipt was emailed with the cushion dimensions, quantities, and recommended fabric quantities. This receipt is extremely difficult to decipher and resulted in us ordering nearly double the amount of fabric as was required. Then the order was delayed for over TWO MONTHS. The company repeatedly failed to provide updates on the order, and we had to call once a week to hear repeatedly that there was no update or reason for the delay. When the cushions were finally delivered, they were lumpy, the covers didn't fit snugly, and they were 1" thicker than expected. The company clarified that the width was actually measured at the cushion edge, which was correct, but until that point had failed to notify us that they would be significantly thicker at the center. This resulted in a poorly fitting product in the bench. The only offering of remediation the company gave to us was for free delivery instead of in-store pickup. I would recommend against using FoamOrder due to lead times, quality issues and extremely poor communication.
Charles P | San Francisco
Jan 2022
The cushion and material were perfect just what i requested, interaction with customer service great just took a long time to get it even after i had already paid i think they should only charge once the item is ready to be shipped
Tina Prince | New Albany Indiana
Jan 2022
A moving company lost my original sofa cushions . I thought I would have to throw my sofa away. But Foamorder came through to save my sofa. Based on my unprofessional measurements they did a great job.
James E | Wixom, Mi
Jan 2022
It took a long time to complete this order, but customer service was attentive and informative and the final product was perfectly created and high quality. While we will have to wait a while to use these in warmer weather, we are pleased with the results.
Randy H | 06880
Jan 2022
