Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
I placed an order for a custom cushion and cover. I understand with custom orders to anticipate extended production and delivery times. Why I gave my experience 2/5 stars is due to the poor communication. I received my cushion several weeks ago and in the return instructions it states you have 30 days to return the foam if any issues arise. I haven't received my cushion cover yet and we are approaching the 30 day window. When I communicated with Foam Order Customer Service they were quick to respond. I greatly appreciated that. When I informed them I haven't received the cover yet they stated it was still being created. Their website stated when I attempted to track the order that both the cover and foam were shipped in the same package which was not the case. I still haven't received any update on the cover and seeing that this order was over $500 I am disappointed in the process. I loved the simplicity of Foam Orders website and ordering however if this is normal for the separate shipments and incorrect tracking information I don't think I will be ordering from Foam Order again.
Garret | Illinois
May 2021
Good quality and perfect firmness. The cover is an attractive and durable material.
Kelly | North Carolina
Apr 2021
They are perfect.I couldn't bemore pleased.
Barbara Lonergan | Sanleandro Ca
Mar 2021
Wonderful mud room cushion and one for the Rec room! Great quality and i ordered an odd shape and it is perfect!
Julieh | Colorado
Mar 2021
about 6 weeks later I am still waiting for the custom sewn cover
Scott | Mazama, Wa
Mar 2021
I ordered my banquet cushions on line. The website was easy to use. They had a description and picture of all the options which made choosing the right cushion for the job so easy. They arrived on time and the fabric was exactly what I expected. They are comfortable to sit on and appear to be well made.
Mel W | Dallas, Tx
Mar 2021
