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Customer Reviews - Custom Covers

4.6

332 Reviews

5
256
4
40
3
14
2
12
1
10
Job well done. Thanks

Good communication and the product was done with the discontinued fabric excellently. Thanks!

Huein | Ma

Mar 2019

Nice cushions, poor order management and customer service

We ordered some custom daybed cushions on Dec 1 with a 4-6 week promised ship date. After 6 weeks, we had received no updates from Foam Order. I checked their online order tracking system, and could see there was no progress in the production of our cushions. I had to reach out every few days to the company to push the order along, each time being met with excuses (fabric takes time to come from the vendor, we forgot to order the fabric, the fabric vendor forgot to ship the fabric, the seamstress is out on maternity leave). At no point did anyone apologize. At no point did any demonstrate that they were owning the problem. In the end, I had to email or call every few days for nearly 3 months to get the cushions manufactured and delivered. Really disappointed with the service, and not what I would expect at this price point.

Eric B | Berkeley Ca

Mar 2019

Very Pleased

We had a long bench and placed the order and when delivered there was a long piece of foam with a hemp cover separate. The cover fit over the foam perfectly and we are very pleased with its appeal and how it looks.

Paul G. | Alta Loma, Ca

Mar 2019

Perfect!

The cushion turned out great. Didn't take near as long as they said it would. Got my order faster than I thought I would. I'm using it on a hide -a- bed. It is a bit thick and I do sit up higher than I was before, but that's ok. The new cushion is so much better. If I ever need to in the future I would order from this company again. Do recommend.

Helen O. | Tacoma, Wa.

Mar 2019

Long bench cushion

Sales persons were outstanding, cushion fits perfectly. quality material.

Marion | San Rafael

Feb 2019

Bench seat cushion

Exactly what I ordered and fit perfectly. Took a little long to get but worth the wait.

Albert G. | South Carolina

Feb 2019

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