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Customer Reviews - Custom Covers

4.6

318 Reviews

5
243
4
39
3
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10
Love it!

I restored a vintage chair and needed a cushion for it (back and bottom). I easily entered the measurements and chose the fabric. It's perfect and looks great. The quality is great too! It was packaged very nicely. I really loved the way the website / ordering process steps you through step-by-step on how to order, measure, etc.

Tb | Chicago, Il

Jul 2018

You get what you pay for

I ordered sun bell a stripes with extra firm foam. Waited about 7 weeks and im very very satisfied with the product. Foam order did an adequate job with my request. It's worth the cost, one must be patient when ordering. If you want it for the summer, order during February time frame. Timing should be perfect for spring enjoyment.

Flea | Harvest, Alabama

Jul 2018

Order made wrong. Slow to correct.

The cushion I ordered came wrong in three dimensions, but especially the length which was off by 1.5". The company was not quick to jump on sending a replacement. I waiting 9 weeks for the first one. Otherwise, the product looked good.

Jn | La Ca

Jul 2018

Great finished Product - HORRIBLE CUSTOMER SERVICE

The finished product is great - However getting it took an extra two weeks - and the follow up from customer service is Horrible - no one answers the phone and it can take days to get a response back on an email - they told me it was going to ship one week late after I followed up past the original ship date - there was no early heads up - and then it ended up shipping more than two weeks late - So basically - they do great product - but if you want any kind of update - expect your email or phone call to go into a black hole and DO NOT expect to get it on time.

Jackson Strobel | Los Angeles Ca

Jul 2018

Good, but not worth the price or the wait.

We ordered a custom bench cushion for our mud room. It finally arrived after a couple of months of production. It was wrapped like the tightest of tight sleeping bags. When we opened it we found it to me quite wrinkled and lonely with no instructions or a note for unpacking and putting together. When we placed it together we were very disappointed. It was not the quality we had expected. The fabric was wrinkled, the size was not exact, and there is a cut and stitching which is very obvious. Based on all the reviews we had read, the price, and the wait - we expected much nicer.

Brian | Houston, Tx

Jul 2018

Closet Complete

Had my closet redesigned and had a set of shelves cut down to make a bench seat. The cushion I designed came out perfect and was the final touch the closet needed.

Kit | Mesquite, Nv

Jun 2018

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