Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
I ordered new cushion seat fillers and cushion back fillers for my club chairs. The seats are foam and down wrap, the backs are all down. I was a little nervous because this was a new experience for me to do something this big entirely online. The measuring,deciding on filler and foam. I spoke to Steve, who helped with the process the entire way and he was GREAT !! They even shipped them in 2 days during the Holidays. How great is that. My chairs are better than when I bought them. They feel so good. Now I'm going to do the sofa.
Kelly B. | Ocean Shores, Wa
Jan 2019
The cushion is great, well constructed. Only complaint is that two were ordered and only one was really ordered. Steve is giving me a 15% discount on the second one which is due to arrive in four weeks after the first was ready.
Mary B. | San Rafael
Dec 2018
Very happy with assistance in ordering the down envelopes. The fit was perfect and will lengthen the life of the cushions.
Lynn C. | Malton, Nj
Nov 2018
I ordered replacement cushions including a mattress, cylindrical bolsters, and wedges to fit a vintage daybed, and sent them fabric with a vertical pattern. The products arrived well packaged, and beautifully finished. The seems were painstakingly matched with the difficult pattern of the fabric I chose, and they even returned the fabric remnants to me. I am 100% satisfied with the product. Having said that, the process was lengthy, almost two months, which is fine, except that it was difficult to get information about expected ship dates and whether the fabric arrived from the supplier, etc. The communication was frustrating, and I was beginning to get nervous. I had committed a fair chunk of change on this project, so I would have liked a more timely and easier communication experience. I think the company would boost it's ratings considerably if it would assign a person to answer telephone and email inquiries better. I will be using this company again for more projects. I wish I had a picture to submit to show you how complicated and beautiful my daybed cushions are!
Millie | Vermont
Sep 2018
I must say I was a little nervous about ordering custom cushions over the internet. But when the cushions arrived, I was thrilled. They were exactly as specified and came within the stated time frame. Excellent quality.
Louisa H | Rochester, Ny
Sep 2018
My order came in the predicted timeframe, in great condition. (Compressed into a tight, manageable roll, wrapped in heavy plastic by someone with a tape fetish— which in this case is a really good thing! The fabrics covers are high quality, the patterns at the seams were very well matched, and each fit the foam perfectly. I couldn’t be happier.
Shanny | Burlington
Aug 2018
