Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
The Foam Order team is punctual, professional, communicative, thoughtful, and helpful. Their products are premier. Their certifications are impeccable. I recommend the organic latex mattress toppers with organic cotton covers for therapeutic support and refreshing sleep. They are worth every minute of anticipation!
Ck | Oregon
Oct 2018
This is my third time ordering a mattress from you... it’s always an amazing experience. Great prices, service, and especially product!! I love climbing into this bed and my boyfriend’s back pain has almost entirely disappeared after only a couple weeks. 10/10 thank you so much!
Georgia V | Oakland, Ca
Oct 2018
I ordered replacement cushions including a mattress, cylindrical bolsters, and wedges to fit a vintage daybed, and sent them fabric with a vertical pattern. The products arrived well packaged, and beautifully finished. The seems were painstakingly matched with the difficult pattern of the fabric I chose, and they even returned the fabric remnants to me. I am 100% satisfied with the product. Having said that, the process was lengthy, almost two months, which is fine, except that it was difficult to get information about expected ship dates and whether the fabric arrived from the supplier, etc. The communication was frustrating, and I was beginning to get nervous. I had committed a fair chunk of change on this project, so I would have liked a more timely and easier communication experience. I think the company would boost it's ratings considerably if it would assign a person to answer telephone and email inquiries better. I will be using this company again for more projects. I wish I had a picture to submit to show you how complicated and beautiful my daybed cushions are!
Millie | Vermont
Sep 2018
I purchased this mattress topper for my freshman daughter and it was worth every penny. Her roommates had purchased other mattress toppers, but they were cheaply made and nowhere near as comfortable. They are very jealous. I would recommend getting the organic cotton cover to protect and make the sleeping surface even better. Two of my friends sending their freshman off to college heard me raving about the mattress pad and they also purchased ones for their kids before they left for college. I recommend not opening up the packaging it comes in until you get to college. It will be easier to transport.
John F. | Chicago, Il
Sep 2018
The "medium" Latex topper is very nice to sleep on. It lies on my "very firm" matress from Foam Order that I have had for several years. This combination gives me a great night of sleep.
Vos | Ocean Park, Wa
Aug 2018
The mattress arrived within the promised time frame. The quality is as advertised, a few imperfections but they explained us that it is in the nature of latex. The technical support service has been very good. This is our first experience about an online mattress purchase. So far so good. Time will tell.
Catherine And Armando | Glencoe, Il
Aug 2018
