Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
Great latex mattress and pillows. What particularly stands out is the helpfulness and personal attention I received over the phone. This includes pre-purchase advice as well as excellent follow-up and service to correct a shipping error. Thanks
David | Winthrop, Wa
Aug 2018
I love this latex topper. It's pretty amazing how two inches of latex has changed the feel of my bed. I've been sleeping on memory foam, which is fine except for getting stuck in it and the heat transfer. This latex topper has solved both of those problems and has softened the feel of my bed without reducing the level of support.
Kd | East Bay, Ca
Jul 2018
The custom cut Talalay latex mattress and cotton/wool cover look good on spot in our RV. We tried it out last night for a few minutes and it’s as you described “floating on air”. We’re looking forward to finding a place to camp in woods or beach and sleeping in bliss.
Paul | San Jose, Ca
Jul 2018
I needed a new foam mattress topper for my bed, although I use it underneath my mattress not on top of it, to give my Tuft & Needle mattress just a little extra give and a few more inches of height. I had purchased a custom cut replacement foam core for my sofa from Foam Order a couple years ago and have been very satisfied with that, so it was an easy decision to get this from them as well. I also got the cover because they recommend it for latex foam because it tends to rip easily. After receiving it, I understand what they mean. I'd say the cover is a must-have, so I'm glad I got it. The order took about two weeks to arrive. I put the cover in my dryer for about 15 minutes just to get off any loose threads, slipped it onto the topper without much hassle and that was it. Works exactly as I had hoped it would.
Robert | Los Angeles, Ca
Jul 2018
I ordered a custom sized latex bed with 4" radius rounded edges for my four poster bed. The designer, Steve, really helped me out to flash out all the dimensions and choices of latex based on my and my wife's height and weight. It was delivered as per the promise. We are very happy sleeping on this bed as it is soft enough and firm to support my back. It did take us a lot of effort to put it together as the outer layer was stitched to 8.95 inches while the three latex layers were each 3 inches adding up to 9 inches. Also, the corners of the latex were square and not cut to 4 inch radius making us stuff the latex into the four corners and zip up the cover. The feel and quality of the mattress is very good but the latex should have been shaped the same way as the mattress cover was.
Chetan | Marlboro, Nj
Jun 2018
I used this foam to make my own mattress, and purchased the 6 inch thickness. It makes the perfect support layer, and the feel of it's slight bounce is superb. I have not found this quality in typical foam from in "bed in a box" mattresses. This foam seems very high quality, supportive, yet comforming in the right places. For the top comfort layers I used 2 inches of soft latex, and already the mattress feels much better than any of the bed in a box mattresses I have tried! I might add another 2 inches of Everflex V24 (also sold by foamorder.com) just to soften it a slight amount. Thanks again for your wonderful products!
James | Appleton Wi
May 2018
