Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
Thank you so much for the fabulous mattress! It arrived Tues night. My toddler was so excited, she made me open it right away so she could have her big bed. After laying on it myself, I have to admit, I was jealous. It was the perfect softness (we did soft over firm). I am really glad I splurged on the nice casing too because I think the cushy top really makes it ultra comfy. I also want to thank you for your excellent customer service. I recently had problems with an organic mattress from another company and it took me over a year to sort it out with them under their warranty. So, I really appreciate how easy it was to call and talk with your customer service (on two occasions), who discussed with me the different foam options and also the bed frames. Also, when they did not know the answer to a question, I was told I would receive a phone call back--and then I actually did! The follow-through was professional and helped me know that I could trust your company. I am not the type of person who normally takes the time to write these sorts of emails. Did I mention I have a toddler? Anyway, I just wanted to say that I am doing this because I was SO impressed that I thought you should know. I am going to recommend your foam mattresses and toppers to everyone I know.
Lh | Durham, Nc
Feb 2010
I enjoyed the latex . Now I'm always looking forward to sleeping! My friend like latex a lot,too.
Jy | Ca
Feb 2009
Really a good product and service. Our bedframe is remu wood from New Zealand and it fits something between a US Queen and US King. We needed a mattress custom cut that could go up our very frightening SF spiral staircase. We got a latex firm mattress with a cotton cover. They were friendly and patient with us. Our mattress came shrink wrapped and we got it up the stairs no problem. My only regret is that for comfort reasons I would probably preferred medium firm mattress. My partner is very happy with the firm though. It's warm and comfortable. It took a lot of natural rubber to make it! I hope it lasts us a long time.
Dd | San Fran
Dec 2008
I bought the talalay 100% foam mattress and I love it. I ordered soft but it wasn't as soft as I thought it would be. I will remedy that by adding a soft topper. The service was excellent and the delivery was prompt the mattress was made at the factory and arrived in two weeks. Very prompt. Friendly people. I will do business again with them and tell my friends.
Eld | Macomb, Il
Dec 2008
I just got my Organic Natural Mattress and I love it! I shopped around for an organic mattress for some time and came across Foamorder's organic mattress page and was hooked. All the different options for mattress configurations were fantastic, especially since organic products are so hard to find! I fall asleep on my natural organic mattress immediately and sleep soundly for the entire night. On my old mattress, I was constantly tossing and turning and with my new organic natural mattress I wake up fresh and rejuvenated for the day. I feel so much better using organic products since they are better for my health.
M.s. | Sf, Ca
Oct 2007
This organic mattress is great. The organic fabric used is so soft and nice feeling, you don't want to use sheets. I did a lot of research into this organic mattress to discover who made the best product. I'm very happy with my choice. I got the Deluxe Organic Mattress medium-firm. I usually like a firm bed and so far this has been just right. I'm 195 lbs and the description was accurate. Customer service was very good. It's great to be able to call and speak with a live voice immediately. I was concerned about my organic mattress delivery, amazingly it came compressed and delivered by UPS. I was able to carry it upstairs and open in my bedroom by myself. I was surprised that this natural mattress was so heavy. I've learned that this weight is what makes it last and gives it its great feel. My natural mattress truly rides like a Cadillac. Good luck on your organic mattress shopping! I recommend buying here!
Jt | Minnesota
Oct 2007
