Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
My 20-year-old Henredon leather chair was sagging so badly, it felt as if I was sinking all the way down to the floor when I'd sit. I provided the measurements on line, selected the degree of firmness I wanted in a cushion, and processed my payment online with no problems whatsoever. The custom-sized product arrived within 10 days, and was a perfect fit. My 20-year-old leather chair now has another 20 years of life in it.
Clinton P. | Virginia Beach, Va
Oct 2020
I live in Ontario Canada and wanted to build a custom board game table with a 4' x 6' neoprene top play surface. I couldn't find what I wanted anywhere except from foam order. The product is perfect, looks and feels great. It was delivered in a timely manner considering I live across the continent. My only complaint was the cost to get it here. By the time all the shipping, duty, brokerage and exchange fees were paid a $49.99 sheet of neoprene ended up costing me nearly $200. But even though it was more than I was hoping to spend it still finished off the table perfectly.
Michael P | Peterborough Ontario, Canada
Oct 2020
Received samples and very happy with the service provided.
Bonny | Alabama
Oct 2020
Before ordering, I measured my current saggy, too soft sofa cushions (5 each total) per the instructions on your website but was uncomfortable with my accuracy, so I called your customer service dept. to verify my findings. The dude that helped me (regrettably I don't recall his name) was awesome: he confirmed my measurements and, in addition, helped me decide which firmness I might be looking for, as well as instructing me on how to return if I wasn't satisfied with new product. As it turns out, the new cushions turned out perfectly - no returns necessary!!! They fit snugly in my existing covers and had the best firmness I could imagine - my wife and I and our dog, Abby, thank FoamOrder - and especially the rep who helped me prior to ordering.
Keith Z. | Seabeck, Wa
Oct 2020
I called to order replacement cushions for a custom couch, I wanted them to be comfortable. I received a call back after leaving a message. Together we were able to decide what type of cushion would work best. They arrived 2.5 weeks later and I couldn’t be more pleased! Thank you!
Gee | San Clemente
Oct 2020
Great product and fast delivery.
Nanc | Manchester Nh
Oct 2020
