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Customer Reviews - All Reviews

4.6

2,805 Reviews

5
2265
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I should have come in

I was a little nervous to order replacement couch cushions online and have them delivered, but, I had them done before from another company and had gotten the same measurements. I wanted to save time by not having to drive. I followed the directions on the site, but, nothing matched up when they arrived. I thought because they were vacuum sealed they would plump up and fill the cushion, but, they are just lagging, height, length, width. I will just have to make the trip and bring them in. These cushions will now be dog beds.

Valerie T | Perkasie Pa

Aug 2019

My purchase was exactly what I ordered.

I bought 3 cushions for my sofa a year ago. They were perfect. I then ordered two more cushions for my small sofa. As expected perfect.

Walter S | Loganville Ga.

Aug 2019

Natural Latex Medium-firm foam

We ordered 1" natural latex foam to reupholster our antique dining chairs. The foam arrived quickly, well packed and cut perfectly to match our chairs. Our reupholstered chairs are quite an improvement to the old ones. Thank you!

Sonnie C | Cincinnati, Oh

Aug 2019

Measuing guidlines are misleading

I intended to replace the foam in my CB2 sofa cushions as they’re noticeably losing their resiliency. I carefully reviewed the measuring instructions and FAQ before placing my order. Unfortunately, the measuring instructions resulted in flat-feeling cushions and saggy covers. Because the foam was technically correct as to what I ordered, I was offered a 75% store credit if I paid to have them shippedf back. I’ll be throwing the replacement foam away instead.

Timothy W | Los Angeles, Ca

Aug 2019

Good service!

They got my order wrong at first. After I told them, they immediately assured me they would send the right order, which they did. Very little hassle, so I’m pleased! The foam itself has worked out well for me.

Ujf | Arlington

Aug 2019

Not totally pleased

Cushion fits nice and tight, Unfortunately the top sagged and looks like heck in a very expensive leather couch. Purchased the dacron wrap and it wasn't enough to fill out the top. For the "price" the first dacron wrap should be standard not an extra add on! Buyers should be be advised that one wrap normally isn't enough to fill out the top. The second wrap should be what buyers are charged for. Called customer service, they offered no help. Need another cushion, not sure I will deal with these folks again.

Jess | Lead, S.d.

Aug 2019

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