Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
I came in to replace my sofa foam, and they did an absolutely wonderful job. The store is nice, they have foam samples available to sit on, and the staff is very very knowledgable. Highly recommended!
Pb | San Francisco
Sep 2014
I recently placed an order for a custom cushion of your San Francisco store. The person that assisted me with my order was very professional and most helpful and thorough during the entire process. He was so knowledgeable that I trusted his judgement throughout the ordering process. Last week I picked up my finished cushion. When I got home, I realized what a great job had been done. First, it fit my space perfectly. Then, upon further inspection, I noticed with much joy how the fabric had been so artfully laid out to make the cushion. I am writing so that the person who so skillfully and carefully made my cushion could be recognized for their talent and for the extra care that went into the process. So often these days I feel that pride in craftsmanship is a lost virtue. Not so a Foamorder.com. I have a beautiful cushion and I hope that you will thank the person who took the time to make sure that the fabric was cut to show off the pattern to its best advantage.
Sh | San Francisco
Aug 2014
All we can say is Thank You so very much! Our order came in for our antique daybed and it is perfect! Steve helped me over the phone after days of searching for a company that could help us with our unusual daybed; but most important we were having out-of-town guests coming to visit and I really wanted the mattress here by June 21st if all possible! Steve said no promises, but it would be close! The mattress showed up early and is exactly what we needed. Thank You.
Ds | North Bend, Wa
Jun 2014
Cushions and covers arrived last week and fit perfectlyl. The quality of the work and fit exceeded my expectations. Please pass on to the sales folks who take phone orders that they did a wonderful job with this one.
Gl | Ct
May 2014
Great experience. Called for a couple pieces of foam and got much more. The 2 pieces of foam I ordered were custom cut and ready for PU 4 days later. When I arrived at the store I spoke with the woman up front about the project I'm doing, a headboard. She gave me some great information and because of her I think it's going to be even more beautiful and refined
Hs | San Francisco
Mar 2014
To all the people here complaining about minor customer service glitches (for the record, they offered stellar service when I bought my mattress), you are missing the point! This is the only place in SF selling latex mattresses that are not drenched in toxic flame retardant chemicals that can KILL you slowly. You want slick sales, go to Mancini's and get your carcinogenic PentaBDE soaked foam. But if you care about your and your children's health, I highly recommend giving this place a chance. They are professional and super flexible with returns, and offer a great, natural product. What more do you want?
Ls | Sf
Feb 2014
