Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
We love the cushion! It is beautiful and very comfy. It took a bit longer to arrive than expected, but definitely worth the wait. I was skeptical about ordering online since I usually like to touch and feel the fabric on a custom order. Everything turned out great!
Steph F. | Maryland
Feb 2023
I purchased this down seat cushion insert for my 29 year old Kreiss chair, which I’ve always loved and is still in great shape. I had it professionally replaced about two years ago and they used a foam cushion which I have never liked. It was so uncomfortable. I wanted to replace it with the original type down filling. I took careful measurements and hoped this would work. I am so happy with it. It is so comfortable and I plan to sit on it for another 29 years.
Anita S | San Diego
Feb 2023
You can count on getting exactly what you order, which is highest praise I can think of for online shopping.
Ann | Coeur D'alene Idaho
Feb 2023
We purchased a conversational set from Wayfair 3 years ago. We'd hardly used it 2 months when the cushions became dented and uncomfortable to sit in. I'd found the FoamOrder website and recently looked into it further. I was interested in the outdoor foam cushions only as the cushion cover we have is Sunbrella and they were still in excellent shape. I had some questions regarding the firmness of the cushions as well as the Dacron wrap. When I placed the initial call I was asked to leave a message. My call was returned later that day by Della. She was very pleasant and extremely helpful. She answered all my questions and made me feel confident in my purchase decision. I placed my order on 1/31 and on 2/2 I received and email for a 15% off sale that was beginning. I quickly sent an email requesting the option to apply the sale to my order. I immediately received a response from Melynn stating I would need to cancel my current order and place another order using the sale code. I was concerned that my current order had begun being processed and I would not be able to cancel so I asked Melynn. She offered to check with production but also offered to contact Form Order Accounting for a work around. I later received and email from Ken in accounting letting me know I would receive a credit for the difference. My initial email was sent at 10:02 am on 2/2 and by 5:30 that day the whole issue was resolved. THAT IS CUSTOMER SERVICE AND GOING ABOVE AND BEYOND. So YES, I would recommend Foam Order to anyone. Now, as far as the cushion. We love them. The only issue I have is that it did not come with an overall lining. The original cushions had a very thin fabric that made the cushions easy to slide into the cover. I removed those and placed on the new cushions for that reason. I would recommend to Foam Order to add this to their cushions.
Toni | Apex, Nc
Feb 2023
My first couch cushions from Foamorder lasted 8 yrs. Just received my second set and they were perfectly cut and my couch is brand new! Thanks!
Go. Furself | Cleveland Ohio
Feb 2023
Wrapped perfectly to make the cover fit nicely.
Currin | North Carolina
Feb 2023
