Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
A weakness common to almost every mattress on the market is that they lose support with use; some even get softer during the night as you sleep on them. This tendency causes many people to think they need to purchase a firmer mattress than what would normally be comfortable to them for fear that the mattress will not be supportive enough after it has “broken-in” or softened with use. However, the durable and supportive nature of latex foam changes this experience so you don’t have to sacrifice comfort for support. Rather than losing support while sleeping, most people who purchase these organic mattresses agree they actually feel firmer in the middle of night. It doesn’t just contour to the shape of your body, it dynamically supports and contours to every inch of your body. So simply choose the organic mattress firmness that you think you’d like best. It’s that simple. The next paragraph will help explain how this works.
Our organic mattress will last 20–25 years. Our organic mattress beds will gradually get firmer as the natural mattress foam inside slowly crystallizes. We offer a 90-day trial period that begins once you receive your organic mattress. Your organic mattress will not require flipping or turning over. We recommend rotating your mattress weekly. We will cover the shipping charges in any valid warranty claim (in the lower 48 United States). We have a very liberal and clear warranty on our organic mattress line. There are no hidden or other clauses.
We cannot control the environment in which the mattress is used, we do not guarantee against mold. We recommend checking the underside of the mattress monthly to see if mold is forming on the cover. To help prevent mold growth in the base of the mattress, we recommend purchasing wool felt scraps to increase ventilation and help prevent mold growth in the base of the mattress. Sometimes mold can form where the latex comes into direct contact with the cotton material when resting on the slats. Organic latex mattresses may collect body odors and perspiration which may be noticeable after many years. Please protect your mattress using a puddle pad and washable organic fitted mattress pads.
We simply send you the next firmer or softer layer you think might feel more comfortable, and you can send us back your layer in the same packaging. This is much easier than returning the entire mattress if you need to make a firmness adjustment. The cover does a great job of holding these layers together during normal use of the mattress. However, one possible down side of this loose-layered configuration is that when the mattress is folded, and over time the layers tend to shift a little. This may require you to unzip the cover and straighten them. The loose-layered construction is our recommendation, and most customers prefer it because of the added benefit of easy comfort exchanges during the 90-day trial period. However, if you would prefer the layers to be more secure, we can glue the edges together using our 100% natural latex adhesive but this would not allow for layer exchanges.
Cloud Bed Overview
Organic Mattresses provide contouring support for natural restorative sleep, while offering the comfort and security of knowing you are sleeping on a chemical-free, 100% natural and organic product. Our organic mattress is made with a luxurious quilted pillow-top case made from New Zealand organic wool and stretch-knit organic cotton. This mattress can improve circulation while sleeping, which reduces tossing and turning, and gives you a deeper, more restful night of sleep.
Our organic mattress does not require flipping. Organic mattresses should be rotated regularly to prevent failures, and should be placed on a foundation, platform, or box spring for proper aeration. If a failure should occur and you experience softening or an uncomfortable depression you will be covered by our substantial latex mattress warranty.
Select your mattress size below for a price quote.
Potentially the dreamiest organic mattress on the market. The 10" Cloud Bed is the only organic mattress that allows customizable zones for perfect lumbar support and relief in the shoulder and hip areas. The adjustable zones allow a completely personalized mattress. Read more about the Cloud Bed.
Read more about the benefits of layers. Then build your own bed by choosing two or three layers of natural latex foam.
2" Plush Top
Click a shape for a custom latex cushion:
We use certified 100% natural latex as the core of our mattresses. The casing is made by quilting certified organic wool to organic cotton fabric. Organic wool acts like a natural temperature regulator, wicking away moisture and heat, keeping you cool in the summer and warm in the winter. There are no “chemically treated barrier cloths” used to pass current fire retardant mattress requirements; these organic mattresses pass naturally.
Our organic mattresses come in all sizes, including any custom size or shape you’d like. Speak to our Mattress Experts about how to send a pattern for a custom shape. We can also create a split firmness natural mattress for those who like their side soft while their partner likes theirs firm.
The core construction of our organic mattress is made with layers to achieve your desired firmness. This multi-layer construction results in an organic mattress with correct posture and orthopedic support unique to your body. Mattresses are delivered completely assembled and ready to sleep on. We ALWAYS recommend customers build their mattresses with 3" layers.
Simply choose the organic mattress firmnesses, from soft to hard, that matches your preference. While these firmness descriptions are subjective, they have been surveyed by many people and are accurate descriptions. Read more tips...
Our organic mattress will last 20–25 years. The warranty covers depressions in excess of one inch for 15 years. The warranty is prorated after 7.5 years. Read details...
The layered construction allows for easy “comfort” exchanges to be made no matter where you are in the country. Layers may be exchanged for 90 days from the shipping date. More info about exchanging layers...
If you decide to return your organic mattress bed, your refund will be reduced by the shipping or delivery fees, which are about $50–$250 depending on the model, size, and your distance from our factory. We recommend you dissemble your organic mattress into its layers, pack each layer separately in a clean box and contact us to arrange reduced UPS charges. There are no restocking fees for our Layered Organic Latex Mattress unless it’s a split firmness full, queen, or California king.
Always use an organic mattress pad beneath your sheets to protect your natural mattress from spills. Do not use your organic mattress with an allergy barrier case. These don’t usually breathe enough and can cause the entire mattress to rot. Do not use the mattress on the floor or on a solid base, the mattress should be used on slats.
Spot clean any stains on your organic mattress bed with vinegar and water. Do not wash the mattress case; it may shrink or become damaged. Should your organic mattress bed become wet, remove the outer cover from the latex foam and hang it outside in the sun to dry and freshen. Allow interior foam to be exposed to air but not sunlight. It will take a few days for foam in your natural mattress to dry.
Most mattresses are made using layers of synthetic foams and fibers over synthetically covered springs. These layers are called polyurethane foam and are found in sofa cushions and mattresses, including the popular memory foams. Polyurethane foam is made from petrochemicals and “off-gasses” while you are sleeping on it, allowing your lungs and your skin to breathe in those chemicals all night long. Even soy-based foams or green tea memory foam are primarily a petrochemical product. Memory foam dealers even go so far as saying their products are “VOC free.” This is an irrelevant claim (e.g.: asbestos is not a VOC).
When looking for harmful chemicals in your mattress or cushions, it is important to ask what chemicals are present. I have spoken with the major domestic polyurethane foam manufacturers and they will not allow their chemical list to be published for fear of liability if one of their chemicals is found or other health problems such as discovered with PSDEs. That day has already passed when, in 2005, PBDEs—flame retardant foam additives—were discovered to disrupt nervous system development, hormone functions, and were linked to breast cancer. PBDEs are found in household dust—not a VOC, just a bad chemical. The entire domestic polyurethane community stopped using PBDEs, but some factories in China continue to use them. So the next question is: What chemicals are they using instead, and why not list all the chemicals used so consumers can decide for themselves if they want to risk the consequences of exposure to those chemicals? Consumers should ask, “Why don’t I simply sleep on something I know doesn’t contain harmful chemicals?” With that question in mind, our family business has built our line of organic mattresses.
See our clearance section for discounted organic mattresses. These are simply organic mattresses we have priced to move. The same warranty and return policies apply to these pieces. In particular, because these organic items are offered at greatly reduced price, a 25% cancellation fee will apply to any ordered clearance item.
Our mission is to make our customers’ lives more comfortable and stylish by viably conducting business with integrity, quality, and competitive value. It is our commitment to promote sustainable healthy products and inform consumers of “off gasses” and risks of conventional foams used in cushions and mattresses.
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