After placing your custom cylinder or circle cushion order, FoamOrder’s skilled team will tailor your cushion precisely to your specifications. Most custom cut orders are dispatched within 3-14 business days via standard ground shipping, with expedited shipping available for an extra charge. Orders involving custom fabrics or sewing can extend the shipping timeline by an additional 4 to 6 weeks.
We strive for your complete satisfaction. However, due to the custom nature of our products, please be aware that custom orders, including cushions and sewn covers, are not eligible for returns based on buyer’s remorse. In the event of a discrepancy or defect with your custom cushion, reach out to our dedicated customer service team. We’re committed to addressing any concerns by assessing possible modifications to ensure your cushion meets your needs and specifications. We urge you to double-check your measurements and choices before finalizing your order to ensure the best possible outcome.